Privacy Policy
Information We Collect
We collect information you provide directly (account details, messages, enrollments), and automatically through cookies and analytics (device identifiers, IP address, usage patterns). If you join live labs, we may process audio participation and scheduling information.
How We Use Information
- Provide, maintain, and improve our courses and platform.
- Personalize content, recommend modules, and measure learning outcomes.
- Process payments and prevent fraudulent activity.
- Communicate service updates, security alerts, and support responses.
- Comply with legal obligations and enforce our Terms.
Data Retention
We retain personal information only as long as necessary for the purposes outlined in this policy, including legal, accounting, or reporting requirements. We define retention schedules by data category and purpose.
Your Rights
Depending on your location, you may have rights to access, correct, delete, or port your data, object to or restrict processing, and withdraw consent. To exercise rights, email [email protected]. We may need to verify your identity before fulfilling requests.
Security
We use administrative, technical, and physical safeguards appropriate to the risk, including encryption in transit, access controls, logging, and employee training. No method is 100% secure; we continuously improve our controls.
Contact
If you have questions about this policy or our practices, contact us at [email protected] or +1 (415) 729-8341.